Reviews and Testimonials
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- Overall Customer Satisfaction
My son experienced some technical issues. I called and spoke to Rhonnett. She was more than helpful. I wish customer service with other companies was this great!
EASIER THAN I EXPECTED
I did have some technical issues during the course, but I made it through. I contacted the council via email to get a status on my certificate and got great customer service there.
Overall... while I hope I never have to do this again, it was so much easier and more convenient than having to attend a course. I was able to take my time and stop and start as needed... so it made it easier to complete the test long before the due date. And it's so good to make sure I have no points on my license!
DEFINITELY recommend this course to anyone!
Ashely was the best angel a company could have?? best best best best.... She should be the manager ??
Great Customer Service
We were having problems redeeming a Groupon for the on-line course. I chatted with Zachery Deer and he was able to get the problem resolved very quickly and easily for me. He also mentioned he would stick with me until I got the problem resolved - great customer service and follow-up!
Super Great !!!!
Ashley L,was great! She assisted me within a mannerly time as well as she was very professional. I was very comfortable and secure with the feedback she gave me about my certificate due to she sounded very sure of what I was asking. I'm elated I was able to speak with her and leaving the chat I was very secure in when I should be receiving my certificate. GREAT JOB Ashley she was a sweetheart.
Great customer service
i was very satisfied with the service And the answers from Ashley she was very helpful, thanks again..
I chat with Jenny this morning regarding my diploma.
Great service...She solve may problem in second.
KELSEY F was of great assistance!
Easy and customer service is nice.
The online help support is awesome. I made a mistake when writing my last name and Britanny updated my information. She also explained that I do not need to buy a certificate because they sent it electronically.
Great customer service
First I will start off by saying, Don't always judge based on negative reviews. I was in panic mode for 4 days because I wasn't sure if i were suppose to see my certificate online or if I had anything other then a congratulations as proof. So I went online and I saw mixed reviews and I panicked., However I emailed them and Baiely helped me and what a joy. He eased my stress by helping me out and was awesome. I took the class on 3/18 and today 3/24 I received my certificate. I am so grateful to Baiely because I needed the class just for a new job, not anything on my licence. I'm writing this review because I want people to know take a chance sometimes, if I went by all the reviews I saw on the Bibb reviews for American safety council right now I would have tried to call my bank to cancel transaction.
Thank you so very much Baiely for your quick respond, helping me get my certificate and easing my stress. Kudos to you.