Our Commitment to Customer Satisfaction
With over 750,000 customers served annually, we at American Safety Council understand that customer satisfaction is the lifeblood of our continued success. Each member of our team is dedicated to providing high-quality, professional support, with an end goal of complete customer satisfaction.
We are committed to creating an environment of trust with our customers, partners and certifying entities, ensuring that we are constantly at the top of our game not only in course content and delivery but also in service and satisfaction.
We take pride in our A+ Rating as an Accredited Business with the Better Business Bureau, and make every effort to ensure that any question, concern or dissatisfaction is met with caring communication, unquestionable empathy and satisfactory resolution.
To support our commitment to service, we have created the following avenues for assistance and complaints:
- Follow up on an order, receive technical support or ask questions about our courses 24/7 with our trained service professionals.
Live Chat Support
- Visit our site and click the “Live Chat” button on the upper right of the page for immediate one-on-one customer support online.
Toll-Free Telephone Service
- Follow up on an order, receive technical support or ask questions about our courses with our trained service professionals.
Online Review & Testimonial Portal
- Share your thoughts, concerns and questions about our products and services with our quality assurance team.